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Entrance Procedure for the Hermitage Friends

Published 25 March 2022
  • Access to the Main Museum Complex for the members of the Hermitage Friends' Club is organized via the Komendantsky Entrance to the Winter Palace.
  • Access to the General Staff Building for the members of the Hermitage Friends' Club is organized via the main visitor entrance.
  • Entrance to the Main Museum Complex and the General Staff Building is organized through the turnstiles, by scanning the barcode of the personal Friends’ card as many times as necessary for entering all guests (according to membership category).
  • Visiting The Winter Palace of Peter the Great, the Menshikov Palace, the Museum of the Imperial Porcelain Factory and the Staraya Derevnya Restoration and Storage Center for the Friends is only possible on the general basis, upon purchasing a ticket at full cost on the museum website https://tickets.hermitagemuseum.org/en.
  • Visiting the Gold Room for the Friends is also possible only through purchasing a ticket at full cost on the museum website. 
  • All visitors must wear personal protection and maintain social distance. Persons over 65 are advised to temporarily refrain from visiting the museum complex.