Information for the Hermitage Friends' Club Members

We are glad to inform you that starting from August 1, 2020 the Hermitage introduces more options for visiting the museum.

The Hermitage Friends retain an exclusive privilege of entering the museum through the Komendatsky Entrance to the Winter Palace

Visits are possible by advance appointment (at least one day notice) at hermitage.friends@hermitage.ru or by phone: +7 812 710 90 05 (Monday to Friday from 10.00 to 18.00).

From August 1 on, the number of time slots for visiting the Main Museum Complex and the General Staff Building will be increased. Admissions will be organized every half hour from 12.00 to 19.00, with sanitary break from 14.30 to 16.00.

In addition, the geography of museum visits is expanding: along with the Fixed Route #1 (starting in the direction of the Jordan Staircase), Friends can now also switch to the Fixed Route #2 (starting in the direction of the Church Staircase) in the Eastern corridor of the Winter Palace, upon presenting the Friends’ card to the Hermitage staff.

The Winter Palace of Peter the Great, the Menshikov Palace, the Museum of the Imperial Porcelain Factory and the Staraya Derevnya Restoration and Storage Center will also open on August 1. Visiting these locations for the Friends is only possible on the general basis, upon purchasing a ticket at full cost on the museum website https://tickets.hermitagemuseum.org/en. Tickets can only be purchased online for certain time slots and fixed routes.

In addition, it is also possible to visit the Gold Room of the Treasure Gallery with a guided tour. Visiting the Gold Room for the Friends is also possible only through purchasing a ticket at full cost on the museum website.

Additional information on the new rules and itineraries inside the museum and its branches, as well as on the visiting hours is available on the official website of the State Hermitage Museum.

Looking forward to seeing you at the State Hermitage Museum!